My Funded Futures review
Texas-based futures prop firm (MFFU) with one-step evaluations, operating since 2023
- CEO
- Matthew Leech
- Headquarters
- United States
- Founded
- 2023
- In business
- 3 years
- Trustpilot
- 4.9(22K)
United StatesWork at My Funded Futures? Claim this profile
Our grade
Excellent
8.0 / 10 · #2 of 34
4.9
Trustpilot
22K reviews
- 5★95%
- 4★3%
- 3★0%
- 2★0%
- 1★2%
40% off any plan
Standing code shown in the myfundedfutures.com site banner with no end date; first-time buyers get 50% off their first evaluation instead.
What traders say about My Funded Futures
Trustpilot · 450 reviews analyzed
Trustpilot TrustScore
22,259 reviews
- · Trustpilot shows 4.9 from 22,259 reviews (21,032 five-star, 483 one-star) and marks the company as a paid subscriber that asks customers for reviews.
- · Trustpilot attaches its high-risk-investment notice to the profile; there is no fake-review or guideline-breach warning.
- · MFFU has not replied to any negative review: 0 of the 283 one- and two-star reviews posted in the past 12 months.
- · The 200 newest reviews were posted in eight days (30 September to 7 October 2026); 64% came through company invitation links, 45% of the 5-star texts are under 80 characters, and most thank a named support agent.
Recent sentiment
Trend: stable200 most recent reviews · 64% verified
2026-09: 0% negative, average 5, 26 reviews; 2026-10: 3.4% negative, average 4.82, 174 reviews
Most reported issue · 64% of complaints
Accounts closed or breached in disputed circumstances
About 64% of the 250 recent negative reviews describe a lost account: coordinated-trading or multiple-profile bans, 7-day inactivity closures, intraday trailing breaches the dashboard did not show, and breaches blamed on platform or sync faults.
Most praised · 93% of positive reviews
Fast, friendly support
Almost every recent positive review thanks a named support agent for a quick fix, a refund or account help; most arrived through invitation links.
Complaint themes · 250 negative reviews
- Account breached or terminated64%
Funded and evaluation accounts closed for inactivity, coordinated trading, shared devices or breaches traders dispute, often with no trades or evidence shown.
- Support that does not resolve the issue58%
Tickets passed between agents, slow answers on disputed breaches, wrong technical information and refusals to reset accounts after outages.
- Rule disputes and discretionary decisions35%
Coordinated-trading findings, live accounts withdrawn on FCM policy, the 7-day inactivity rule enforced on legacy accounts and the intraday trailing floor on Rapid.
- Platform, data and execution faults31%
Tradovate outages, ATAS and dashboard sync errors, ghost orders and delayed fills that traders say caused their breach.
- Pricing, coupons and refunds28%
Codes that failed at checkout, subscriptions cancelled during the switch to one-time payments, double charges and slow refunds.
- KYC and identity rejections15%
Passports from restricted countries, old duplicate profiles and video identity checks that blocked accounts after a pass or a large payout.
- Payout denied12%
Second or larger payouts refused after a risk-team call, usually alongside a ban for coordinated trading or identity concerns.
Praise themes · share of 4–5★ reviews
- Helpful support agents93%
Quick chat answers, refunds for mistaken purchases and help with account setup, credited to named agents.
- Trustworthy firm5%
Reviewers who have used several firms call MFFU legitimate and well run.
- Plans and platform4%
One-day Builder passes, daily Rapid payouts and Hyperprop get credit.
- Fast payouts7%
Payouts that arrive within minutes of the request, with 13 positive payout mentions in the sample.
Our read of the reviews
MFFU's Trustpilot profile is enormous and almost entirely five-star: 22,259 reviews at 4.9, with 200 new reviews landing in a single eight-day stretch. That volume is driven by invitations. 64% of the newest reviews came through company links, and nearly all of the positive ones thank a support agent by name after a chat, so the score measures how support tickets end, not how funded traders fare. Only 13 of the 194 positive reviews mention receiving a payout.
The 250 negative reviews from January to October 2026 tell the other half. Two in three describe a lost account, and the common thread is discretion: bans for coordinated trading, shared devices or old duplicate profiles, payouts refused after a video verification, live accounts granted and withdrawn within a week, and funded accounts closed under the 7-day inactivity rule introduced in August 2026. Platform faults (Tradovate outages, ATAS and dashboard sync errors) are the second cluster, and coupon and refund friction the third. Payout delays are rare at about 3%.
The rate of complaints is steady rather than rising: between 16 and 40 negative reviews a month all year against several hundred positive ones. MFFU replies to none of them publicly, which leaves banned traders without a stated reason on the record.
Method: we collected the 200 most recent Trustpilot reviews plus the most recent 250 1–2★ reviews, classified every review by theme and read the samples by hand. Shares are of the stated sample. How we analyze reviews