E8 Markets review
Dallas-based prop firm since 2021, selling CFD and futures evaluations under E8 One, Pro and Signature
- CEO
- Dylan Elchami
- Headquarters
- United States
- Founded
- 2021
- In business
- 5 years
- Trustpilot
- ≈4.5 · hidden
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Our grade
Average
5.7 / 10 · #11 of 22
≈4.5
Trustpilot
3.3K reviews
- 5★84%
- 4★5%
- 3★1%
- 2★1%
- 1★9%
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What traders say about E8 Markets
Trustpilot · 443 reviews analyzed
Trustpilot TrustScore
3,298 reviews
Trustpilot hides this firm's TrustScore, which it does after finding fake reviews or other guideline breaches. Based on our analysis of its visible reviews, the score would be about 4.5.
- · TrustScore is hidden after Trustpilot removed a number of reviews it judged fake, following a guideline breach.
- · E8 replies to about 11% of negative reviews, usually within a week; of 83 reviews it flagged, 71 were removed.
- · The original e8funding.com profile (about 1,466 reviews, 4.8) was merged into this one on April 12, 2024, when the merged score moved from 3.2 to 4.8.
Recent sentiment
Trend: declining200 most recent reviews · 51% verified
2026-03: 17.6% negative, average 4.28, 68 reviews; 2026-04: 40.5% negative, average 3.51, 37 reviews; 2026-05: 24.2% negative, average 3.82, 33 reviews; 2026-06: 36.4% negative, average 3.55, 22 reviews; 2026-07: 66.7% negative, average 2.33, 15 reviews; 2026-08: 58.3% negative, average 2.58, 12 reviews; 2026-09: 76.9% negative, average 1.92, 13 reviews
Most reported issue · 25% of complaints
Account breached or terminated
A quarter of the negative sample describes an account being breached, suspended or terminated, often tied to a discretionary rule-interpretation dispute rather than a clear numeric breach.
Most praised · 18% of positive reviews
Trading conditions and platform
The largest praise theme centers on the trading conditions themselves — execution, platform choice and overall setup — ahead of support and pricing.
Complaint themes · 243 negative reviews
- Account breached / terminated25%
Reviewers describe accounts being suspended or closed, frequently disputing E8's interpretation of a rule rather than a clear-cut numeric breach.
- Rule interpretation / hidden rules25%
Complaints that a rule was applied in a way the trader did not expect, or was not clearly documented before the account was funded.
- Customer support24%
Slow responses or unhelpful answers, especially around payout and verification disputes, despite support also being a top praise theme.
- Pricing / fees / refunds22%
Objections to per-trade fees, add-on costs, or refusal of a refund once trading has started on an account.
- Platform / technical issues21%
Platform outages, re-verification loops, or technical failures reviewers say cost them trades or access.
- Payout denied / profits cancelled13%
Payout requests rejected or reduced after a compliance review, including a small number of large claimed amounts.
- KYC / verification / contract12%
Repeated or unexpected re-verification requests, and disputes over contract terms such as country eligibility changing after purchase.
Praise themes · share of 4–5★ reviews
- Trading conditions & platform18%
Reviewers like the execution and overall setup across E8's three products.
- Helpful support12%
Named support agents are repeatedly credited with resolving issues clearly and quickly.
- Fair, clear rules10%
Some traders specifically praise E8 for documenting its rules plainly rather than relying on vague language.
- Trustworthy / legit10%
General statements that the firm can be trusted, often from traders who have been through at least one payout cycle.
- Price / value / discounts8%
Entry prices and discount codes are called out as good value relative to other firms.
- Fast, smooth payouts6%
A smaller but consistent group reports quick, uneventful payouts.
Our read of the reviews
E8 Markets' Trustpilot profile currently hides its TrustScore after the platform removed a batch of reviews it judged fake, following a guideline breach. Based on the visible distribution (84% five-star, 9% one-star, the rest in between) the weighted average works out to about 4.54 across 3,298 reviews, but that headline number increasingly understates the recent picture: a 200-review sample from March through September 2026 splits 62.5% positive, 2.5% mixed and 35% negative, and the monthly average inside that sample fell from 4.28 in March to 1.92 in September — a clear declining trend, not a one-month dip.
Account termination is the largest theme in a separate 243-review negative sample at 25.1% of complaints, narrowly ahead of disputes over how E8 interprets its own rules at 24.7% and customer-support quality at 23.9%. Pricing, fee and refund complaints (21.8%) and platform or technical issues (21.0%) follow; payout denials or cancelled profits sit at 13.2%, including one reviewer's account of $94,200 in denied payout requests that could not be independently verified. Verified reviewers make up about 19% of the negative sample, lower than the 51% verified share in the recent all-star sample.
On the positive side, reviewers most often praise the trading conditions and platform (18.4% of praise mentions), followed by specific support staff handling issues quickly and clearly (12.0%) and the rules being fair and transparently documented (10.4%). Price, discount codes and fast payouts round out the praise themes. Read together, the pattern is a firm that performs well for traders who stay inside its written limits and get a responsive agent, and performs poorly — often ending in a terminated account — for traders who trip a discretionary rule or draw a slower support queue.
Method: we collected the 200 most recent Trustpilot reviews plus the most recent 243 1–2★ reviews, classified every review by theme and read the samples by hand. Shares are of the stated sample. How we analyze reviews